COVID-19: Client Message From CEO Andrew Mahler

by / Mar 13, 2020
Hello clients and partners. We have been monitoring the news around the coronavirus (COVID-19) outbreak as I am sure you have been as well. We know many of you are navigating this news and determining the best way for your businesses to proceed. Our agency is taking the necessary steps to ensure that you will continue to receive the same exceptional level of partnership, service and quality work you’ve come to expect regardless of what the coming weeks will bring.

After reviewing the guidance of government and health officials, we have decided to enact a Mandatory Work From Home policy for our staff. We are prepared for this situation and have technology and processes in place because we have supported a liberal work from home policy with our staff for many years. While we have collaborated with our clients remotely for a long time, we ask for your patience if there are any temporary disruptions as our entire team gets settled into this new work plan.

Here is a brief overview of the plans we have in place:

  • All staff will be working from home Monday, March 16 through Friday, March 27.
  • We have also enacted a no-travel policy unless extraordinary circumstances require it. We will be addressing those needs as they arise.
  • We plan to return to the office for on-site work beginning March 30. However, we will continue to monitor official guidance and may adjust this plan as conditions warrant.
  • We have technology in place ensuring team members can actively collaborate and complete work, while adhering to the terms of our client agreements.

I am optimistic that the impact of these events will be short-lived. We are taking these actions out of an abundance of caution to participate in the social distancing that will help stem the outbreak. While we may need to make temporary adjustments to a “new normal,” I’m confident that business conditions will remain favorable.

If you have any questions or want to discuss how the virus could impact your marketing plans or business, or to learn more about our agency’s safety measures and planning, please reach out to me or your Mx account director at any time.

Best Regards,

Andy Mahler

Andy Mahler

CEO and Founder, The Mx Group

Andy co-founded The Mx Group in 1989 and has led it to become a consistently profitable and growing integrated B2B marketing agency. Focused on database marketing, demand generation and lead management long before it was in vogue for the market at large, Andy has also advocated for all things digital since the mid-1990s, helping transform client programs in the process. He has worked closely with hundreds of B2B companies throughout the U.S. to help guide them in their strategic marketing and management efforts, and he thrives on helping clients and staff connect the dots between strategy, creative, digital execution and business generation. He holds a degree in business administration and marketing from California State University, Chico.